Frequently Asked Questions
A. Simply email, call or come visit us and place your order. If ordering via email, we would need to know such details as, final item/page size, preferred stock (type, weight and finish of paper), the quantity of completed print jobs, etc. Once we receive your artwork or documentation for printing we will generate an order and place it in our order que. A digital proof of your project will be sent to you via email (or which ever fashion you request). You may respond with your requested changes until we have a version you are happy with. Your final product will be completed and ready for the due date you requested at time of order.
A. Please email all files for printing to firstname.lastname@example.org. If your files are too large to email, you can use free online services, such as YouSendIt.com, where you simply enter our email address (email@example.com) and upload the files to be sent. We’ll be notified to download them shortly thereafter. You may also drop by and leave us files on disc or on a flash (thumb) drive. If sending files to be used through our online store you’ll be prompted to upload at the appropriate time.
A. We can accept “virtually” any file type (MAC or PC) and either use them “as is” or convert them to a usable format. However, with the advent of Mobile computing (i.e. phone, tablet, etc…), there are many new publishing applications which we simply can not support as they tend to be proprietary and often do not create files which are accessible from industry standard applications. We prefer vector-based files created or saved in CMYK format and created at 300dpi (dots per inch). We will contact you if there are any problems with the files or file types we receive from you.
A. We attempt to proof all orders within 2-3 business days. Once approved, your order will be ready within 7-10 business days. Quicker turn-around times “may” be available with additional Rush Fees, depending on the season.
A. We accept payment in the form of Cash, Check and most major Credit/Debit cards. Walk-in customers are required to make a deposit for half the amount of purchase when ordering. Any other payment arrangements must be approved by contacting your Just Rite Printing Sales Rep or our Accounts Representative at (205) 841-2447.
A. JustPROMO – There are numerous promotional products stores online. By using Just Rite Printing’s “JustPROMO”, the customer not only has access to thousands of available items in one location but also our in-house designers can aid in assuring that your printed items retain their intended goals, visual recognition and image branding.
A. JustCORP – Many of our regular corporate clients need to have special print and/or revision services available to them and many of their off-sight representatives. JustCORP is setup to provide quick and easy print revisions for our Corporate Clients who have requested a JustCORP account.
Q. What is Digital Printing?
A. A professional process where generally smaller runs are printed directly from computers and desktop publishing programs to a digital press. Digital printing tends to have a slightly higher price per impression but such costs are often offset by the lack of technical requirements, ink manipulation and plate making of traditional offset printing. Digital printing also tends to offer faster turn-around and addition of variable data items allowing for more specific customization of printed items.
Q. What is Offset Printing?
A. The most traditional of printing processes, offset printing involves transferring an image from a plate to a rubber blanket and then to the printing surface. This process requires labor intensive setup of printing plates, ink manipulation and press adjustments but often results in a cleaner more desirable image.
Q. What is Wide Format Printing?
A. Prints that tend to be oversized (often larger than 12″w x 18″h). Nowadays, most printers designed to print oversized imagery also include cutting capabilities in addition to the ability to print extra-long images which print from a roll of media allowing for lengths of 20 feet or more. Decals, vinyl lettering, etc… can generally be printed and cut during the same print process.
Q. What are Bindery Services?
A. Services generally applied after the print process to one or more compilations of printed pages. Such services can include stapling, binding, collating, folding, combining multiple stack of printed pages, pad making etc…
Q. What are Promotional Products?
A. Products generally ordered for the purpose of Advertising and/or Marketing. Most common uses of such products have the business, event logo, slogan, etc… printed on the purchased items with the goal of drawing attention to or, more income towards, their specific efforts. Common promotional items are T-Shirts, Cups, Hats, Pens, office gifts, etc…